New LEAD Test Questions & Technical LEAD Training

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ISM LEAD Exam Syllabus Topics:

Topic	Details
Topic 1	Stakeholder Engagement: The section covers cooperating and communicating effectively with internal and external stakeholders impacted by supply chain choices.
Topic 2	Strategy Development: This section covers creating and carrying out long-term supply management plans to meet organisational objectives.
Topic 3	Corporate Social Responsibility and Ethics: This domain covers incorporating ethical and sustainable practices into decision-making and supply chain processes.
Topic 4	Systems Capability and Technology: This domain covers developing talent and expanding skill sets among the supply management group members.
Topic 5	Risk and Compliance: This domain covers identifying, assessing, and mitigating potential threats while ensuring adherence to regulations in supply management.

ISM Leadership and Transformation in Supply Management Sample Questions (Q138-Q143):

NEW QUESTION # 138
An employee who has been competent and reliable in the past suddenly exhibits erratic behavior and makes mistakes which could have a serious impact on the department as well as the company. The department supervisor learns that the employee is trying to cope with extraordinary family challenges. Given this situation, which of the following is the BEST course of action for the supervisor to take?

A. Document performance problems and begin the termination process
B. Retrain the employee in any areas of weak performance
C. Refer the employee to the company's employee assistance program
D. Remind the employee of the firm's expectations and consequences of failure

Answer: C

Explanation:
When an employee exhibits erratic behavior and performance issues due to extraordinary family challenges, the best course of action for the supervisor is to refer the employee to the company's employee assistance program (EAP). EAPs provide confidential counseling and support services to help employees deal with personal problems that might affect their work performance. This approach demonstrates empathy and support for the employee while also addressing the underlying issues that may be impacting their job performance.
Reference:
Dessler, G. (2013). Human Resource Management. Pearson Education.
Armstrong, M. (2009). Armstrong's Handbook of Human Resource Management Practice. Kogan Page Publishers.

NEW QUESTION # 139
TUV, Ltd. is a firm based in the United Kingdom. TUV engages a contractor in Malaysia to construct new production and testing facilities located within Malaysia's capital city. Midway through the project, TUV's supply manager realizes that there is no formal retention policy in place for safety records. Given this situation, which of the following is the MOST appropriate course of action for the supply manager to take?

A. Adopt the record retention program TUV currently uses for domestic operations
B. Direct the contractor to develop a records retention program for the entire project
C. Convene a meeting between TUV and the contractor to develop a joint program
D. Use the contractor's program for a similar international project

Answer: C

Explanation:
* Stakeholder Engagement: Developing a joint records retention program ensures that both parties have a say in the process, leading to better alignment and adherence to the agreed standards.
* Custom Solution: A joint program can be tailored to the specific needs of the project, considering the regulatory requirements of Malaysia and the operational practices of TUV.
* Risk Management: Ensuring proper retention of safety records is crucial for compliance and risk management. A collaborative approach ensures comprehensive coverage of all necessary aspects.
* Building Partnerships: Engaging the contractor in developing the program fosters a collaborative working relationship, which can be beneficial for the project and future engagements.
* Reference: This approach is supported by project management and supply chain best practices, such as those outlined by the Project Management Institute (PMI) and the International Association for Contract and Commercial Management (IACCM).

NEW QUESTION # 140
A supply manager is invited to present at a conference hosted by a professional organization. The conference is focused on supplier relationship management, risk and business intelligence. The supply manager intends to discuss how suppliers are classified using a mix of spend data, supplier audit results, supplier performance scorecards and contract status. In this situation, which of the following should be the supply manager's GREATEST priority when making this presentation?

A. Practicing the presentation aloud to ensure clarity and professional delivery
B. Reviewing the presentation with a copy editor to guarantee professional decorum
C. Verifying that the presentation follows the standard format used in conferences
D. Ensuring that confidentiality is maintained by keeping the data anonymous

Answer: D

Explanation:
The supply manager's greatest priority when making the presentation should be ensuring that confidentiality is maintained by keeping the data anonymous. Here's a comprehensive explanation:
Confidentiality:
Ethical Responsibility: Maintaining confidentiality protects sensitive business information and upholds ethical standards.
Trust with Suppliers: By keeping data anonymous, the supply manager preserves trust with suppliers, ensuring that proprietary information is not disclosed publicly.
Compliance: Many organizations have strict confidentiality policies, and failing to anonymize data could result in breaches of these policies and potential legal issues.
Why Not Other Options?
Practicing the presentation aloud to ensure clarity and professional delivery (A): Important for presentation skills but secondary to maintaining confidentiality.
Verifying that the presentation follows the standard format used in conferences (C): While adherence to format is good practice, it does not outweigh the importance of confidentiality.
Reviewing the presentation with a copy editor to guarantee professional decorum (D): Ensuring professional decorum is necessary but less critical than safeguarding sensitive information.
Reference:
Maintaining confidentiality is a key principle in supplier relationship management and professional ethics (Supply Chain Management Review, 2020).
Ensuring anonymity of data is crucial in presentations involving sensitive business information (Chartered Institute of Procurement and Supply, Code of Conduct).

NEW QUESTION # 141
Which of the following is MOST likely to impact an organization's record/database management policy?

A. How far back the records are dated
B. The level of detail within the records
C. Where the records are stored
D. How often the records are referenced

Answer: C

Explanation:
* Record/Database Management Overview: Policies governing records and databases are influenced by various factors, including storage location.
* Impact of Storage Location: Where records are stored affects accessibility, security, compliance with regulations, and disaster recovery plans. This is crucial for ensuring data integrity and availability.
* Considerations: Storage location impacts the physical security, environmental controls, and redundancy of records. It also determines the compliance with data protection laws and regulations.
* Long-term Impact: Proper storage ensures that records are protected against loss, unauthorized access, and environmental damage, supporting effective management and retrieval processes.
* Reference: Best practices in record management, as outlined in ISO 15489-1:2016 (Information and Documentation - Records Management) and resources from the Association of Records Managers and Administrators (ARMA), emphasize the importance of secure and compliant storage locations for records management policies.

NEW QUESTION # 142
Which of the following is considered a "right-to-know" requirement concerning hazardous substances?

A. CERCLA (Comprehensive Environmental Response, Compensation, and Liability Act)
B. HCS (Hazard Communication Standard)
C. RCRA (Resource Conservation and Recovery Act)
D. HMTA (Hazardous Material Transportation Act)

Answer: B

Explanation:
The Hazard Communication Standard (HCS) is considered a "right-to-know" requirement concerning hazardous substances.
HCS Overview: The HCS requires employers to inform employees about the hazards of chemicals they are exposed to in the workplace. This includes proper labeling, safety data sheets, and training on handling hazardous substances.
Right-to-Know: This standard ensures that employees have access to information regarding the hazardous chemicals they may encounter, promoting workplace safety and health.
Reference:
Occupational Safety and Health Administration (OSHA). (2012). Hazard Communication Standard (HCS). [Online]. Available: https://www.osha.gov/hazcom Goetsch, D.L. (2011). Occupational Safety and Health for Technologists, Engineers, and Managers. Prentice Hall.

NEW QUESTION # 143
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